Workers’ Compensation Claims Management Solutions
Landmark RMS partners with insureds and their partners to develop a systematic approach to claims management and delivers cost-effective solutions that hold the insurer accountable and impacts bottom line costs.
Let’s see how we can help – contact us at [email protected] to get the conversation started.
Landmark’s solution benefits all size of business exposure…
Management of the frequency and severity of claims is essential. Every dollar that is not spent on settlement of a claim allows more premium dollars to move to the bottom line. Services that can help manage open claims to bring them to a timely and cost effective resolution (reducing severity) are critical.
We have a claims and risk solution for any business:
- Main-street risks
- Complex multi-location/multi-entity risk
- Franchisors/parent companies
- Staffing and PEO

The Landmark Solution
- Establishing a customized approach to claims management that partners with all shareholders (insured/broker/insurer)
- Providing tech-enabled and personalized claims reporting
- Managing state required medical panels and statutory reporting compliance
- Monitoring medical care to ensure employees are attending appointments and following proper protocols
- Tracking medical utilization to minimize over utilization
- Designing/enhancing unique return-to-work programs
- Coordinating communications on litigated claims with counsel and client
- Active integration of loss data/claims activity/next steps/outcomes via a robust anddynamic portal
- Safety and loss control services
- Experience MOD audit and corrective filing solutions
The Challenge
Your workers’ compensation insurance premiums may be a huge percentage of your annual expenses and prohibit growth. However, there are certain ways you can reduce these costs. Your workers’ compensation premium is typically dependent on your experience modification (EMOD) rating. To reduce workers’ compensation premium expense (and if you are a contractor barred from bids due to a high EMOD) you should focus on lowering your workers’ compensation EMOD rating.
Statistics reveal that EMODs are often calculated incorrectly (up to 47% of the time) and of those, a majority of the errors resulted in a mod factor that was too high.
Impacting the Bottom-Line
Landmark’s Claims Management Solution gives clients the ability to:
- Improve on any passive approach to claims management by actively engaging and directing TPA/Insurer claims activity
- Analyze and verify the accuracy of EMOD calculations and reduce (and recover any overpayments as necessary)
- Analyze losses to show what specific losses cost in increased premiums – including frequency and severity ratio and trends
- Better communicate to all stakeholders the factors affecting the mod and direct primary loss prevention services to where it is most needed
- Assure statutory compliance mandates on a state-by-state basis
- Integrate all activity within a real-time portal experience that provides dashboarding of losses/trends/actions